Please read our frequently asked questions below if you would like to get more information. Feel free to get in touch with us if you could not find your answers in the list below.



Q: How soon a carer can start?

A: Service can start within 48 hours of the initial inquiry.


Q: Can my carer help me with my pet?

A: This needs to be assessed on an individual basis.


Q: What is the minimum time a carer can provide service?

A: Our minimum duration of the visit is 1 hour.


Q: What if I need more or less support in the future?

A: We can increase or decrease the amount of support given at any time to suit your needs.